I purchase a WM-NLC-075-R/1P meter with pulse output, my remote display is further then the length of wire that came with your meter. How do I extend the wire?

The wire that comes with any of our water meters that have a pulse output is generally about 10 feet. If you need to extend this wire you may go up to a maximum of 2000 feet. You only need a light duty wire, we generally recommend thermostat wire or telephone wire since it is relatively [...]

I received me water meter and it doesn't start at zero? Is this a used meter? Can I reset it to zero?

Each residential water meter that is delivered goes through testing to be sure it is accurate and working correctly before we send it to our customers to use in the field. Our standard residential, mechanical water meters cannot be reset. If this is a feature you would like, you could get a water meter with a pulse output and connect it to an LCD Remote Display that is resettable. We offer 1 [...]

I have a Multi-Jet Assured Automation water meter. How do I read the total on the dials?

Water meter manufacturers have many different styles of register faces and ways of reading their meters. We've created a short video that will explain how to read our WM-PC and WM-NLC Series water meters. CLICK HERE to watch the video and learn how to read your [...]

Why is it recommended to install some residential water meters horizontally.

For Multi-jet dry type meter: The measuring impeller and register are magnetically coupled not directly connected, it is designed to be installed horizontally to insure the actual meter accuracy stays within the published accuracy curves. If the meter is installed vertically the distance between the two magnets will change therefore the connecting force of the two magnets will change and can [...]

I do not have the room to install a water meter horizontally do you have any other options?

Yes, we have several options for you that can be mounted vertically. Visit our Vertical Installation page to see a list of products that can be installed vertically: [...]